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The booking your competitor — never gets.
Nora answers every call 24/7 and books facials, lash extensions, massages and everything in between — directly in your calendar. No missed customer, no overbooked slot.
- Answers on the first ring, 24/7
- Books in your calendar
- SMS confirmation
- Over 30 languages
- Takes a message when you can't
Problems we see in beauty clinics
Nora is trained for the beauty clinic's treatment menu and booking flow.
Evening and weekend bookings
Customers want to book when they have time — typically in the evening or at the weekend. Without 24/7 booking they move on to the clinic that answers. The urge for a facial comes while lying on the sofa on Sunday evening — not on Tuesday at 11.
✓ Nora books treatments around the clock
No-shows and late cancellations
An empty treatment chair is lost revenue you can never recover. Late cancellations without SMS reminders are the industry's biggest direct loss. A lash treatment of an hour and a half cannot be filled with a quick brow if the cancellation only comes in the morning and the phone stays silent meanwhile.
✓ Automatic SMS reminders 24 hours before
A complex treatment menu
Customers are confused by the differences between treatments, durations and prices — and ask the same things many times. Nora explains and guides them to the right choice. She knows the difference between your treatments and uses your own words when she explains them.
✓ Nora knows your whole treatment menu
International customers
Cities have many expats and tourists who prefer to book in their own language. English and German customers call but cannot communicate. A customer who cannot explain whether she wants lashes or brows ends up hanging up.
✓ Nora speaks over 30 languages
Therapist preferences
Regulars want the same therapist every time. Nora knows your team and books correctly — with a backup option if the preferred therapist is busy. If the customer would have to wait three weeks for her regular therapist, Nora says so honestly and offers a slot with a colleague.
✓ Nora handles therapist preferences
Staff are interrupted during treatments
The phone rings in the middle of a wax or a massage. Interrupt the customer, and the experience is ruined. Ignore the call, and the booking is lost. A customer who has paid for an hour of calm should not hear a phone ring four times behind the door — and the therapist should not have to choose between the two.
✓ Nora takes every call — no disturbances
From call to confirmed booking
Nora's flow is tailored to the beauty clinic's treatment types and booking logic.
The customer calls
Nora answers immediately, asks about the treatment wanted, the date and therapist preference. She knows your whole menu. She introduces herself with the clinic's name and says she is an AI receptionist, and she asks only the questions you have given her — also at 9 pm on a Sunday.
Treatment and time are chosen
Nora presents free slots, explains the difference between treatments and finds the right slot with the therapist wanted. Double booking is impossible. The slot is entered with the duration the treatment actually takes, so a 90-minute session is not squeezed into a one-hour gap.
Confirmation and reminder
The customer receives an SMS confirmation with treatment, therapist, address and parking info. A reminder SMS is sent automatically 24 hours before. Only once the customer has tapped yes is the slot in the calendar — so there is no booking that neither the customer nor the clinic has agreed to.
Everything your beauty clinic needs
Complete treatment menu
Nora knows all your treatments, durations, prices and preparations. Customers are guided to the right choice. If the customer needs to arrive with cleansed skin or avoid the sun before the treatment, she is told on the phone.
Therapist matching
Regulars can request a specific therapist. Nora handles preferences and offers alternatives when rebooking. If the regular therapist is on holiday, Nora says when she is back instead of guessing a slot.
Calendar integration
Nora books directly in your Google Calendar today — more integrations on the way, ask at the demo. Treatments are entered in the right track with the right duration — without double booking.
SMS reminders
Fewer no-shows with automatic SMS confirmations and reminders — the customer confirms herself. The customer sees treatment, therapist and time on screen and says yes with one tap — and can cancel in good time.
Over 30 languages
Nora answers in the caller's language and switches by herself when the caller does. An expat who wants to book lashes in English gets the same guidance as a local customer at the counter.
GDPR & EU AI Act
Data is stored in the EU (Frankfurt). Nora never asks for national ID numbers. Data processing agreement before the first call. Nora notes name, number and which treatment it concerns — not whatever else the customer mentions.
Fixed price — no minutes, no surprises
- All calls, around the clock, incl. weekends and public holidays
- Setup, calendar and SMS included
- Cancel month to month
Questions from beauty clinics
Can Nora help a customer choose a treatment?
Yes, and in your own words. She knows the menu, the durations and the preparations and explains the difference the way you would at the counter. She never recommends a treatment based on the customer's skin or health — she explains what the treatments are and lets the customer choose. The rest belongs in the chair.
Can Nora book with the customer's regular therapist?
Yes. She knows your team and books with the therapist the customer asks for, with the duration the treatment requires. If she is busy or on holiday, Nora says honestly when she is back and offers a colleague instead. She never invents a slot the clinic has not opened.
Do we have to change calendar systems to use Nora?
No. Nora books directly in your Google Calendar today, so the treatment lands in the right track with the right therapist. More integrations are on the way — ask at the demo and you will hear where your system stands. Menu, durations and preparations we enter before she takes the first call.
What does Nora note about the customers?
Only what it takes to book: name, phone number, which treatment it concerns and which therapist the customer wants. She never asks for more than you have told her to, and data is processed in the EU. Skin, health and other personal matters she does not ask about on the phone.
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