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AI receptionist for massage and wellness — Nora books while your hands are full
Guests book massage on impulse — when their neck hurts, when they have a day off, when they feel like it. They call while your hands are on someone else. Nora answers, asks about treatment, duration and therapist, books in your calendar and sends an SMS confirmation. Gift cards and questions become precise messages.
- Answers on the first ring, 24/7
- Books in your calendar
- SMS confirmation
- Over 30 languages
- Takes a message when you can't
What the phone costs a massage clinic
Five situations from everyday life behind the closed door — and what Nora does about them.
The phone rings while you treat
At a massage therapist's, the hands are busy for the whole treatment, and the guest on the table should not hear a phone conversation. So the phone rings out, and the impulsive guest who had just made up her mind books somewhere else.
✓ Nora answers on the first ring and books while you stay with the guest.
Treatments and durations need explaining
The guest does not always know whether she wants 30, 60 or 90 minutes, or what the difference is between your treatments. The explanation takes time on the phone, and it has to be given exactly as you would give it yourself.
✓ Nora knows your menu and durations and helps the guest choose — in your words.
The guest wants a particular therapist
Regulars want their regular therapist, and new guests want the one a friend recommended. That requires whoever picks up to know each therapist's calendar — otherwise it ends in double bookings and disappointed guests.
✓ Nora books with the therapist wanted in your calendar, when she has a free slot.
Gift cards and questions about them
In the run-up to Christmas and Mother's Day, half the calls are about gift cards: how to buy one, what they cover and whether an old one is still valid. That is rarely something to be decided in the middle of a treatment.
✓ Nora answers from your information and takes a message with name and number when you need to step in.
Last-minute cancellations
A guest who cannot make it calls an hour before. If the cancellation is not heard, the therapist stands ready for nobody — and the free hour never reaches the guests who would gladly have taken it.
✓ Nora takes the cancellation, frees the slot in the calendar and offers it to the next caller.
How Nora answers the phone in your clinic
Nora knows your treatment menu, your therapists and your calendar — and she asks only what you have told her to.
Nora learns the clinic
At setup you tell us about treatments, durations and therapists, what Nora may say about gift cards, opening hours and how you want her to sound. She gets your menu and your rules — not her own.
She takes the call
Nora asks about treatment, duration, therapist preference and preferred time, finds a free slot in your calendar and sends an SMS confirmation. Gift cards and other questions become answers from your information or a message.
You see everything between treatments
Bookings sit in the calendar with duration and therapist, messages in your back office. If a guest wants to speak to you now, Nora passes the call on by your rules; otherwise you call back when it is calm.
Everything a massage and wellness clinic needs on the phone
Booking with duration and therapist
Nora books the right treatment in the right track — 30, 60 or 90 minutes — with the therapist the guest wants.
Your treatment menu
She knows the difference between your treatments and helps the guest choose, the way you would yourself.
Gift cards as messages
Questions about gift cards are answered from your information — and become a message when you need to do something.
SMS confirmation and reminder
The guest confirms with one tap and is reminded of the slot the day before. Fewer no-shows.
Over 30 languages
Nora answers in the caller's language and switches by herself when the caller does.
Cancellations and moves
Nora moves appointments, frees gaps and offers them to other guests — without you having to step in.
Fixed price — no minutes, no surprises
- All calls, around the clock, incl. weekends and public holidays
- Setup, calendar and SMS included
- Cancel month to month
Questions from massage and wellness clinics
Can Nora book with a particular therapist?
Yes. She knows your therapists and books with the one the guest asks for, in the right track with the right duration. If the therapist is busy, she says honestly when there is a free slot again and offers a colleague. She never promises a slot the clinic does not have in the calendar.
Can Nora explain the difference between your treatments?
Yes, in your own words. She knows the menu and helps the guest choose between 30, 60 and 90 minutes, just as you would at the counter. She never recommends a treatment based on what is troubling the guest — that is the therapist's job once the guest is on the table with you.
Does Nora book in the wellness clinic's own calendar system?
Nora books directly in your Google Calendar today, so the treatment sits with the right therapist in the calendar the clinic already uses. We are building more integrations; ask at the demo and you will hear whether yours is among them. Menu, durations and therapists we set up together with you.
What does Nora cost for a massage clinic?
A fixed monthly price with no minute counting — you do not have to think about how long a guest talks while your hands are full. All prices are on the pricing page, and we go through them at the demo together with your menu. You hear her book a treatment before you decide, with no commitment.
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Hear for yourself how Nora books a treatment
Call her now — or book a demo where we set her up with your menu, your therapists and your rules.
30-minute conversation · No commitment · Ready in 48 hours