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The buyer calls on Sunday at 20:30. — Nora answers.
Nora answers every call 24/7, books viewings and valuation meetings directly in the calendar and takes precise messages — in over 30 languages. While you are at a viewing.
- Answers on the first ring, 24/7
- Books in your calendar
- SMS confirmation
- Over 30 languages
- Takes a message when you can't
Problems we see at estate agents
Six situations from the agency's everyday life — and what Nora does while you are out.
At a viewing when the phone rings
The agent is out of the office most of the day. He is standing in a stranger's living room with two buyers beside him and cannot take a call about another property. The office is empty, and the caller hears only the ringing tone.
✓ Nora answers straight away — every time.
The house hunt happens in the evening
Interested buyers call when they have seen the listing after dinner. It is half past eight, the property site is open on the tablet, and the house needs to be seen at the weekend. If nobody picks up, the next property is only a click away, and the buyer calls there instead.
✓ Nora books viewings 24/7.
A lead is warm for minutes
The one who gets no answer looks on to the next property. Interest in a particular house rarely lasts until the next morning, and a buyer who has called in vain does not call again. Name and number are the only things that need catching while the interest is there.
✓ Every enquiry is answered and noted with name and number.
Viewings move constantly
Seller, buyer and calendar have to meet. A buyer cannot make 16:00, the seller needs the house tidied, and the agent is in another property. Every move costs three calls, which the agent rarely has time to take on the go.
✓ Nora moves and confirms — the customer confirms by SMS.
Foreign buyers
Holiday homes and investments are traded in several languages. A German family looking for a holiday home on the west coast calls in German and expects an answer straight away. If the conversation gets difficult, the viewing ends up with the agent in town where someone answered in their language.
✓ Nora speaks over 30 languages.
Who called about which property?
Without notes, the follow-up drowns. Five calls in an evening become five names without addresses if nobody wrote the property down. The follow-up is only worth something if the person calling back can say which house the buyer asked about and when he can see it.
✓ Nora writes property and reason on the message, ready for follow-up.
From call to confirmed booking
Nora knows your properties, your viewing times and your calendar — and she never promises a slot you do not have.
The buyer calls
Nora answers the phone 24/7 — also outside opening hours. She introduces herself with the agency's name, says she is an AI receptionist and asks which property the call is about. The buyer gets through the first time — also on Sunday evening, when the office is closed.
Nora understands and books the viewing
Nora understands the reason and proposes a free slot in your calendar. She writes the address on the appointment and books the viewing or the valuation meeting with the duration you have set aside for that kind, within the windows the agent has opened in the calendar.
The buyer confirms by SMS
Nothing changes in the calendar until the customer confirms by SMS. The buyer sees address and time on screen and says yes with one tap. Only then is he on the list, and the agent can see name, number and property before unlocking the door.
Everything your agency needs
Calendar booking
Nora books directly in your Google Calendar today — more integrations on the way, ask at the demo. Viewings and valuation meetings are entered with the address on the appointment and the duration you have set aside.
Over 30 languages
Nora answers in the caller's language and switches by herself when the caller does. A foreign buyer can ask about a holiday home in their own language and be put down for the viewing straight away.
SMS confirmation with a swipe
Nothing changes in your calendar until the customer has confirmed by SMS. The buyer sees address and time on screen and says yes with one tap — so both seller and agent know who is coming.
GDPR first
Built in Denmark, hosted in the EU. Personal data on a booking is wiped once the order is completed. Nora notes name, number and which property the call concerns — she never asks about the buyers' finances or plans.
Valuation or viewing
Nora books both kinds of meeting by your rules for duration and address. A seller who wants their house valued gets a valuation meeting; a buyer gets a place at the viewing.
Reports
See what Nora has answered, booked and caught outside opening hours. You can see which properties were called about last night, and how many viewings it produced.
Fixed price — no minutes, no surprises
- All calls, around the clock, incl. weekends and public holidays
- Setup, calendar and SMS included
- Cancel month to month
Questions from estate agents
Can Nora answer questions about a specific property?
She answers what you have told her — for example when there is a viewing and what the address is. Everything else about the property she takes as a message for the agent with name, number and which property it concerns. She never guesses at price, condition or what the seller will accept.
Can Nora put people down for a viewing that is already scheduled?
Yes. She puts interested buyers down for the viewing you have placed in the calendar, with name, number and the property's address, and sends an SMS the buyer confirms. If the group is full, she says so and notes that the buyer wants to hear about the next one — so you know who is still waiting.
Which languages can a buyer call in?
Nora speaks over 30 languages and switches by herself when the buyer does. A German family looking for a holiday home can ask in German and be put down for the viewing in the same call. You do not need to set anything up or choose languages in advance — she hears it and follows.
What does Nora cost for an estate agency?
A fixed monthly price with no minute counting, so a busy Sunday evening does not cost more than a quiet Tuesday. All prices are on the pricing page, and we go through them at the demo together with your setup. You hear her take a call before you decide, and there is no commitment.
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Ready to try Nora in your agency?
We set everything up — calendar, greeting, languages and your rules.
30-minute conversation · No commitment · Ready in 48 hours