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AI receptionist for car workshops — Nora books workshop slots while the mechanic stays under the car
Customers call about services, inspections, tyre changes and "is the car ready?" — while the mechanic is under another car. Nora answers, takes the registration and model, books the slot in your calendar and sends an SMS confirmation. Status questions become messages, and a car that will not start is handled by your rules.
- Answers on the first ring, 24/7
- Books in your calendar
- SMS confirmation
- Over 30 languages
- Takes a message when you can't
What the phone costs a car workshop
Five situations from the workshop floor — and what Nora does about them.
The mechanic has to come out from under the car
Every time the phone rings, someone has to wipe their hands, walk to the counter and find the calendar. Ten calls in a morning is an hour of no spanner work — and a customer in reception waiting meanwhile.
✓ Nora answers on the first ring and books while the mechanic stays under the car.
"Is the car ready?"
That question comes several times a day and requires someone to go out into the workshop and ask. The answer becomes a guess, the customer comes too early or too late, and everyone gets annoyed by something that could have been a message.
✓ Nora takes name, number and registration as a message, and the workshop calls back with a reliable answer.
Slots without registration and model
A booking without the car's details gives a slot set aside wrongly: too short for a major service, too long for a tyre change. That costs gaps in the plan and customers who have to come back.
✓ Nora always asks for registration and model and sets aside time by your durations.
The car will not start
The customer is standing in a car park with a dead car and wants to know what to do now: towing, your roadside assistance or wait until tomorrow. That answer should be the same regardless of who picks up.
✓ Nora follows your rules for cars that will not start and takes a message with the car's location.
Tyre season hits all at once
When the first frost comes, everyone calls about winter tyres in the same week. The phone is red hot, and the calls that are not taken go to the tyre centre that had someone by the phone.
✓ Nora takes every call in season and fills the days in the order you have opened for.
How Nora answers the phone in your workshop
Nora knows your services, your durations and your calendar — and she asks for what the mechanic needs.
Nora learns the workshop
At setup you tell us about your services and durations, what Nora should ask about, how you want cars that will not start handled, and when the workshop itself should call back. She gets your calendar and your rules.
She takes the call
Nora asks for registration, model and reason, sets aside the right time in your calendar and sends an SMS confirmation. Status questions and requests she cannot promise become precise messages for the workshop.
The workshop answers when it is calm
Bookings sit in the calendar with registration and model, messages in your back office. If a customer wants to speak to the mechanic now, Nora passes the call on by your rules — otherwise you call back between cars.
Everything a car workshop needs on the phone
Service, inspection and tyres in the calendar
Nora books with the durations your services have, and with registration and model on the booking.
Status questions as messages
"Is the car ready?" becomes name, number and registration — the workshop calls back with a reliable answer.
Your rules for breakdowns
Nora tells the customer what to do when the car will not start — exactly as you have told her.
SMS confirmation and reminder
The customer confirms the slot with one tap and is reminded the day before. Fewer empty lifts in the morning.
Over 30 languages
Nora answers in the caller's language and switches by herself when the caller does.
Move and cancel
Nora moves workshop slots and frees the lift, so another car can come in.
Fixed price — no minutes, no surprises
- All calls, around the clock, incl. weekends and public holidays
- Setup, calendar and SMS included
- Cancel month to month
Questions from car workshops
Can Nora say what a repair will cost?
No. She books the slot and notes registration and model, so the mechanic can give an answer once the car is on the lift. A guess on the phone would only turn into a disappointment at collection. If there is something the customer needs to know in advance, she says exactly what you have told her to.
What does Nora answer when a customer asks whether the car is ready?
She never guesses how far the mechanic has got. Instead she takes name, number and registration number and leaves the message ready, so the workshop can call back with a reliable answer. The customer is spared calling four times in a morning, and the mechanic is spared coming out from under the car.
Does Nora book in the workshop's own calendar system?
Nora books directly in your Google Calendar today, so the slot sits where the foreman already looks. We are working on more integrations; ask at the demo and you will be told where your system stands. Your services we enter with the durations they actually take, so tyre season does not topple the plan.
What if the customer wants to speak to a mechanic?
Then Nora passes the call on by your rules — you decide who can be disturbed and when. If nobody at the workshop is free, she takes a precise message straight away: name, number, registration and what it is about. The customer is told that someone will call back, and who.
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Hear for yourself how Nora books a workshop slot
Call her now — or book a demo where we set her up with your services, your durations and your rules.
30-minute conversation · No commitment · Ready in 48 hours