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AI receptionist for cleaning companies — Nora gets the quote under way while you clean
New customers want a quote today, regular customers want to move a day, and someone calls about an end-of-tenancy clean with a fixed date. All while you stand with the mop at another customer's. Nora answers, books site visits in your calendar, moves regular arrangements and notes key, access and address, so nothing has to be called back about.
- Answers on the first ring, 24/7
- Books in your calendar
- SMS confirmation
- Over 30 languages
- Takes a message when you can't
What the phone costs a cleaning company
Five situations from everyday life out at the customers' — and what Nora does about them.
The phone rings while you clean
With the vacuum cleaner running and gloves on, you do not answer the phone. So it rings out, and the new customer comparing three companies chooses the one that answered. Unanswered is the same as no.
✓ Nora answers on the first ring, all day, while you stay with the customer.
"What does it cost?" needs a visit
The price depends on square metres, condition and wishes. A figure on the phone rarely holds, and a customer who only gets "it depends" calls the next company. A site visit has to be booked — straight away.
✓ Nora explains that the quote is given after a site visit, and books it in your calendar.
Regular customers move a day
"Can you come Thursday instead of Wednesday next week?" is a quick call that still requires the calendar and an answer. If it is not caught, the employee stands at a locked door, and the day is wasted.
✓ Nora moves the day in your calendar and confirms the new one by SMS.
Key, code and access
Half of all wasted visits are down to access: the key was not there, the code had changed, the dog was home. That kind of information must be taken precisely and land with the person going out — not on an answering machine.
✓ Nora takes a precise message about key, code and access and puts it on the appointment.
End-of-tenancy cleaning with a fixed date
An end-of-tenancy clean has a deadline: the keys must be handed over on a particular day. The customer calls late and with the date in hand, and an unanswered call is a job that goes to the next company on the list.
✓ Nora notes date, address and size and books by your calendar.
How Nora answers the phone in your company
Nora knows your services, your regular customers and your calendar — and she asks for what you need to plan.
Nora learns the company
At setup you tell us about your services, when you do site visits, how regular arrangements are moved and what Nora should ask about — including access and keys. She gets your calendar and your rules.
She takes the call
Nora asks about address, size, service and preferred time, books site visits and end-of-tenancy cleans in your calendar and moves regular customers' days. Key and access are noted precisely. The customer gets an SMS confirmation.
You plan the route as a whole
Site visits and appointments sit in the calendar with address and access, messages in your back office. If a customer wants to speak to you now, Nora passes the call on by your rules — otherwise you call back when the day is over.
Everything a cleaning company needs on the phone
Site visits in the calendar
Nora books new customers' site visits within your windows, so the quote can be given after the visit.
Move regular days
Regular customers get their day moved in your calendar and the new one confirmed by SMS.
Access noted precisely
Key, code, alarm and pets are on the appointment, so the employee never stands in front of a locked door.
End-of-tenancy cleaning with a date
Date, address and size are noted, and the job is placed where there is room in your calendar.
Over 30 languages
Nora answers in the caller's language and switches by herself when the caller does.
SMS confirmation to the customer
The customer confirms the site visit or the moved day with one tap — and knows when you are coming.
Fixed price — no minutes, no surprises
- All calls, around the clock, incl. weekends and public holidays
- Setup, calendar and SMS included
- Cancel month to month
Questions from cleaning companies
Can Nora give a price for regular cleaning?
No. The price depends on the home, so she books a site visit within your windows and notes size, address and how often the customer wants it. Then the quote can be given once someone has seen the place. A guess on the phone would only give the relationship a bad start.
Does Nora note key, code and access?
Yes, when you have asked her to. Key, code, alarm and pets are written on the appointment, so the employee does not stand in front of a locked door on a Tuesday morning. If a regular customer changes their day, the details follow to the new day, and the customer confirms the change by SMS.
How quickly can Nora take our phone?
She is normally ready after 48 hours. We set up your services, site-visit windows, regular customers and greeting together with you, and you hear her answer before she is put on the number. If anything sounds wrong compared with the way you plan, we fix it first.
Does Nora book in the cleaning company's own calendar system?
Nora books directly in your Google Calendar today, so site visits and moved regular days sit where the planner already looks. More integrations are on the way, and at the demo we will say honestly when your system is included. Services and windows we enter before she takes the phone.
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Hear for yourself how Nora takes on a new customer
Call her now — or book a demo where we set her up with your services, your calendar and your rules.
30-minute conversation · No commitment · Ready in 48 hours