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AI receptionist for podiatrists — Nora moves and confirms appointments while you treat
Regular patients call to move their appointment — often in the middle of a treatment. Many of them are older and want a clear voice that takes its time. Nora answers calmly, finds a new slot in your calendar, confirms by SMS and takes messages about home visits, so you can stay with the patient on the table.
- Answers on the first ring, 24/7
- Books in your calendar
- SMS confirmation
- Over 30 languages
- Takes a message when you can't
What the phone costs a foot clinic
Five situations we see at podiatrists — and how Nora handles them.
Regular patients move appointments
Podiatry is recurring. Many patients come every sixth week, and there is always someone who needs to move: a doctor's visit, family, a bad day. Each of those calls interrupts a treatment, and the slot still has to be found afterwards.
✓ Nora moves the appointment in your calendar and confirms the new one by SMS — while you treat.
Enquiries about home visits
Patients who cannot come to the clinic ask about home visits: where, when and whether it is possible. That answer depends on your route and rules, and it should not be given in a rush between two patients.
✓ Nora takes a precise message with name, address and wish, so you plan the route in peace.
Older patients want to speak to a person
Many of your patients are older. They want a clear voice, time to answer, and they do not like being sent round a menu. Met by an answering machine, some hang up and do not call again.
✓ Nora speaks clearly and calmly, gladly repeats, and passes the call on to you by your rules.
Unanswered calls during treatment hours
A podiatrist cannot let go of the foot bath or the scalpel to pick up the receiver. So the phone rings out, and the patient may try another clinic nearby that happened to have someone by the phone.
✓ Nora answers on the first ring, every time, and books or takes a message.
Gaps after cancellations
A cancellation in the morning leaves an hour nobody manages to fill. The next patient who calls about an appointment is offered the following week, because nobody has the calendar open while they talk.
✓ Nora offers the free gap to the next caller asking about the same day.
How Nora answers the phone in your clinic
Nora knows your treatments, your regular patients and your rules for home visits.
Nora learns the clinic
At setup you tell us about treatment types and durations, which days you do home visits, opening hours and how you want her to speak to your patients. She uses your words and your rules.
She takes the call
Nora asks for name and reason, finds the patient's appointment if it needs moving, or the first free slot if it is a new booking. Home visits become a precise message. Everything is confirmed by SMS to the patient.
You see everything at your leisure
Moves and new appointments sit in your calendar, messages about home visits and other things in your back office. If a patient wants to speak to you now, Nora passes the call on by your rules; otherwise you call back between treatments.
Everything a foot clinic needs on the phone
Move and confirm without interruption
Nora finds the patient's appointment, offers new ones in your calendar and sends an SMS confirmation of the chosen one.
Messages about home visits
Name, address, number and preferred period are noted, so you can fit the visit into the route when you plan.
Clear and patient
Nora speaks clearly, gladly repeats and has time — and passes the call on to a person when you have told her to.
SMS reminder the day before
The patient is reminded of the appointment and can move it by calling again. Fewer forgotten appointments and empty hours.
Over 30 languages
Nora answers in the caller's language and switches by herself when the caller does.
Messages collected in one place
Everything she is not meant to solve herself sits as a precise message in your back office with name, number and reason.
Fixed price — no minutes, no surprises
- All calls, around the clock, incl. weekends and public holidays
- Setup, calendar and SMS included
- Cancel month to month
Questions from podiatrists
Can Nora find a regular patient's appointment and move it?
Yes. She asks for the name, finds the appointment in your calendar and offers the new slots that match the patient's wish. The chosen slot is confirmed by SMS, and the old one is freed up so someone else can have it. The patient does not have to wait for someone to get away from the table.
Can Nora take requests for home visits?
Yes, as a message. She notes name, address, number and the period the patient prefers, so you can fit the visit into the route when you plan the week. She never promises a day you have not opened for, and she never judges whether a home visit is necessary — the podiatrist does that.
Many of our patients are older and want to speak to a person — what then?
Nora passes the call on by your rules. She speaks clearly, gladly repeats and has time to listen, but asks someone to come to the phone when you have said that should happen. If nobody is free, she takes a precise message with name, number and reason straight away.
Can patients call in other languages?
Yes. Nora speaks over 30 languages and switches by herself when the patient does. That also applies when a relative calls on behalf of a patient and is more comfortable in their own language. You do not need to choose languages in advance or set anything up — she hears it and follows.
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Hear for yourself how Nora speaks with your patients
Call her now — or book a demo where we set her up with your treatments, your home visits and your rules.
30-minute conversation · No commitment · Ready in 48 hours